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FAQ
Frequently Asked Questions
Where is the server located?
Currently, only the East Japan Region is available.
Is there a penalty for mid-term cancellation?
No charges will be incurred. We will not charge any fees other than those listed in the fee schedule.
If I move from my home server, can I bring my configuration data with me?
Yes, it is possible. You can easily upload the file from the file browser in the game panel!
I am a beginner, can you support me?
勿論です。
新しくModをインストールする際や、サーバーがクラッシュした場合など、お困りの際はお気軽にご連絡ください。
新しくModをインストールする際や、サーバーがクラッシュした場合など、お困りの際はお気軽にご連絡ください。
契約中にプランをアップグレードやダウングレードする事は可能ですか？
はい、可能です。 サーバーを停止する事なく、リソースを追加したり減らす事ができます。 数回クリックで簡単に操作する事ができます。
CAN I UPLOAD MOD FILES?
Yes, you can upload any file using the file browser.
Can I transfer to a paid plan while keeping my free plan data?
Yes, it is possible. You can easily upgrade to a paid plan with a few clicks on the client portal site.
DO I NEED TO DO DIFFICULT CONSTRUCTION WORK LIKE WITH A VPS?
Yes, a server instance with the server application for the game title you have applied for will be automatically built, so there is no need to do any difficult work.