Server hosting

Mumble

Voice chat (VC) server.
Features automatic setup after sign-up, password configuration from the panel, and automatic backup.

Up to 25 users can connect simultaneously (the 26th person and beyond cannot connect).
Mumble is open-source voice chat software. BESTNET-GSERVER is not an official partner of the Mumble development team.

PRICING

Pricing Plans

We offer just one plan with straightforward monthly pricing. There are no setup fees, minimum contracts, or cancellation fees.

Mumble 25 Users

From casual friend gatherings to event coordination calls

  • 25 users simultaneous connection (maximum)
  • 512 MB Memory
  • 1 GB NVMe SSD
  • 0.5 vCPU cores
  • 2 generations of backup
$6.63/month
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TRANSPARENCY

Ending confusing pricing practices

The game server hosting industry is widespread with pricing practices that are difficult to understand.
We reject this.

Common industry practices

Confusing Pricing

  • ✗
    Cheap first month, skyrocketing prices the next month Promotions like “50% off first month” make the initial price appear low, only to multiply several times starting the following month.
  • ✗
    Forced long-term upfront prepayment The advertised monthly rate only applies when paying 12 months upfront, while monthly payments are significantly higher.
  • ✗
    First-year-only discounted pricing Prices like “first-year limited pricing” or “campaign pricing” are prominently displayed, while year-2+ rates and auto-renewal changes are obscured.
  • ✗
    Cancellation fees and minimum contract periods Discounted plans come with termination fees within the contract period. Difficult to exit even when gaming needs change.
  • ✗
    Auto-renewal pitfalls Auto-renewal applies the initial discount, then you discover months later that you’re being charged the full price (often 2–3x higher).
Our commitment

Clear & Transparent Pricing

  • ✓
    Displayed price = amount charged The monthly rate shown on this page remains consistent. No hidden price increases.
  • ✓
    Monthly billing · no long-term lock-in Simple monthly pricing only. No annual contracts or long-term binding.
  • ✓
    Clear total pricing Both tax-excluded and tax-included amounts are shown side by side, so you see exactly what you’ll pay before ordering.
  • ✓
    No cancellation fees · no minimum commitment Cancel anytime if your needs change. Zero termination charges.
  • ✓
    One plan only. No additional charges for user count or features Your cost never changes based on player count or configuration. You pay only the monthly rate.

PAYMENT

We do not store your card number with us.

Payment is processed by PayPal, Square, and Stripe.

We do not store the full card number

For credit card payments, card numbers are stored by a PCI DSS-compliant payment processor (Stripe). We only retain the card brand, last 4 digits, expiration date, and an encrypted token for recurring billing.

We do not store security codes

We never retain the card security code (CVV/CVC) regardless of payment method.

3D Secure (Authentication) supported

Stripe credit card payments support 3D Secure cardholder verification. VISA / Mastercard / JCB / American Express are accepted.

Payment method details are available below:

Stripe Credit Card Payment (Auto-renew enabled · 3D Secure supported)
Card numbers are securely stored by a PCI DSS-compliant payment processor (Stripe). We do not retain the full card number; only the brand, last 4 digits, expiration date, and an encrypted payment token for recurring charges are kept on our servers. Future billing uses this token.
PayPal Payment (Auto-renew enabled)
With PayPal auto-renewal, card information is not stored on our servers or with the payment processor. We retain only the recurring payment contract ID issued by PayPal and billing details (next billing date, amount). All funding sources (PayPal balance, linked bank account, linked card, etc.) are managed entirely within your PayPal account.
Square Payment (One-time payment)
Square payments are one-time only, without auto-renewal support. We do not store card information or tokens for future billing. To continue, you will need to complete a new transaction each renewal period.
Cancellation · Removing payment methods anytime
You can delete or update registered payment methods anytime from your client portal (PayPal recurring payments can be canceled via “Authorized Payments” in your PayPal account settings). To stop service, send a cancellation request through the client portal specifying “at end of billing period.” There are no cancellation fees or minimum contract periods.

We will issue an invoice approximately one week before the billing date and send it to your registered email. See Payment Methods → for details.

INFRASTRUCTURE

Unassuming preparation for reliability.

Our servers are housed in a data center equipped with the following infrastructure.

Data paths Players Link A Link B Network redundancy (2 paths) Servers Configuration with backup Storage Distributed across multiple NVMe SSDs (Ceph) Power paths Commercial Power Normal operation UPS (Uninterruptible Power Supply) N+1: One more than required Generator During extended outages Power to serversIf one point fails, another path or device takes over.
Server redundancy

Equipment is operated with backup units included. A single machine failure does not directly cause service downtime.

Storage redundancy (Ceph · NVMe)

Data is distributed across multiple NVMe SSDs. If one drive fails, your data is not lost.

Network redundancy

We maintain multiple internet connection paths. If one path fails, communication continues uninterrupted.

UPS (Uninterruptible Power Supply) N+1 configuration

In case of power outage, power does not stop. We have one more unit than needed. Even if one device fails, power supply continues.

Generator

A generator is installed to handle extended outages. It takes over once the UPS has stabilized power during a power loss event.

Our top priority is server uptime, so we prepare redundancy at the infrastructure level.

FEATURES

Service Features

The following features are included as standard.

⚙️

Automatic setup

When payment is complete, your server is automatically created and launched. The connection address and port appear on your game panel screen.

🔒

Private server for your group

Does not appear on public server listings. Set an entry password and only those you tell can connect.

🛠️

Configure from the panel

Set entry password, welcome message, and admin password from the game panel’s “Startup” screen. Save and restart the server for changes to take effect. Learn more →

👑

Manage as an administrator

Log in with username “SuperUser” and your admin password to create channels and configure permissions yourself.

👥

Up to 25 simultaneous users

Maximum 25 users can connect at once. The 26th person cannot connect.

⚡

NVMe SSD

Storage uses NVMe SSD for fast server startup and configuration read/write.

🛡️

DDoS Protection

Network-level DDoS mitigation is applied by default.

💾

Automatic backup (2 generations)

Up to 2 backup generations are retained. Even after reinstalling, your configured settings remain. Backup and restore steps →

📁

File browser / SFTP

Access server files via the game panel file manager or SFTP. File management steps →
How to connect over FTP →

📅

Scheduling

Automate tasks like regular restarts by specifying the time. Setup instructions →

👤

Multi-user management / two-factor authentication

Add sub-users for multi-person management. Two-factor authentication is available for login. Access sharing steps →
How to enable 2FA →

💬

Japanese support / multilingual interface

Inquiries are handled in Japanese. The game panel and documentation support multiple languages.
Switch to: Japanese / Chinese / Korean

GUIDES

Getting started with our documentation.

Connection methods and password setup are all handled through the game panel. We provide step-by-step guides.

🎙️

Connect to Mumble

Step-by-step instructions from finding your connection details to downloading the Mumble app and adding your server. How to connect to Mumble →

🔑

Password and admin setup

Configure entry password, welcome message, admin password, and login as SuperUser. Password and admin setup →

🎛️

Game panel basics

Common operations including console, file management, and scheduling. Game panel login and feature overview →

FAQ

Frequently Asked Questions

How long until I can use my server after signing up?
Once payment is complete, your server is automatically created. The connection address and port appear on your game panel screen.
What do users need to connect?
Users need to install the free Mumble app on their PC. It is available from Mumble’s official website.
I see a certificate confirmation on first connection
This is normal behavior. You only see this confirmation once; it remains the same even if you restart the server.
Can I add a password to my server?
Yes. Set the entry password on the game panel’s “Startup” screen and restart the server for it to take effect. Leave it blank for password-free access.
How do I become an administrator?
Set an admin password on the “Startup” screen, then log in with username “SuperUser“. You can create channels and manage permissions.
What happens with the 26th user?
They cannot connect. No “server full” message appears; they get a connection error instead.
Can I increase the user limit?
We currently offer only the 25-user plan. For higher capacity, please contact us.
Can I use this with a game server?
Yes. Order both on the same account and manage them together from the same game panel.
Will my server appear on public server lists?
No. Only those you give the address and port to can connect.
Is the pricing tax-inclusive?
Yes, the main price shown on this page is tax-inclusive. We also display the tax-excluded price.
What payment methods do you accept?
We accept Stripe credit card payments, PayPal, and Square. See “We do not store your card number with us.” on this page for payment details.
Can I cancel, and can I restore from a backup?
There is no minimum commitment or cancellation fee. Send a cancellation request from your client portal
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