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Logging into the Game Panel and Feature Overview

Game Panel Login and Feature Overview | BESTNET-GSERVER
DOCUMENTATION

The game panel provides all the features necessary for server operations. This article comprehensively covers everything from login methods to feature overviews and FTP connection.

v1.0 (Created January 2024) BESTNET LLC Read time approximately 5 minutes

Prerequisites

The game panel provides all the features necessary for server operations. Login is very straightforward; please review the following guide in order.

Confirming Login Information

Login information is included in the automated email sent from our system upon order completion. You can also confirm it in the client portal by following these steps:

  1. Log in to the client portal and click “Services” in the top menu
  2. Click on your contracted server and click “Login Details”

Login information will be displayed as shown in the image below.

Client Portal - Service Details screen showing login information
Client Portal / Service Details screen login information

Logging in to the Game Panel

Next, log in to the game panel using the login information displayed above. Simply enter your username and password, then click the “Login” button.

Dashboard

Upon login, the dashboard will be displayed as shown in the image below. If you have multiple servers under contract, they will all be displayed here for easy management.

Click on the game server displayed on the dashboard to view detailed information and perform various management tasks.

Game Panel - Dashboard (list of contracted servers)
Game Panel / Dashboard

Viewing Detailed Information

Our game panel supports Japanese language display. For information on how to change the language, please see how to set up Japanese language here →.

Console Screen

The console screen allows you to check the status of your game server. The interface is designed to be intuitive; however, when resources reach their limit, the resource icon will turn red.

If the red display persists, your server may become unstable or shut down suddenly during gameplay, greatly increasing the likelihood of problems. We recommend upgrading as soon as possible.
Console screen - Example of resource warning display
Console Screen / Resource Warning Display

File Browser

The file browser (file manager) lets you view and edit files directly within the server. Use it to modify configuration files, add mods, and more.

Basic Usage

Click a folder name to enter it. The breadcrumb at the top (Home > …) shows your current location. Use the (⋯) menu at the end of each row to perform actions on that file or folder. Click a text file name to open it in the editor.

The (⋯) menu on each row. For files, you can rename, move, copy, download, archive, change permissions, and delete.
The (⋯) menu on each row. For files, you can rename, move, copy, download, archive, change permissions, and delete.

Here are the main operations available from the (⋯) menu:

  • Rename: Change the filename.
  • Copy: Creates a duplicate in the same folder. The name automatically becomes ‘◯◯ copy.extension’, and the original file remains intact.
  • Download: Save the file to your local PC.
  • Archive: Combine the selected file or folder into a single compressed file (.tar.gz). You can also extract the compressed file from the (⋯) menu.
  • Permissions: Change the file’s access permissions. Usually not required.
  • Delete: Delete the file or folder (cannot be undone).

Create new / Upload: Use the buttons at the top (New File, Create Directory, Upload). Upload works on a per-file basis; you cannot upload entire folders.

Moving Files (Common Point of Confusion)

Select (⋯) > Move to open the destination selection screen. Here you specify the destination folder (location). Click through folders in the list to navigate, or type the destination path in the ‘New location’ field and click Move. The filename does not change. You can also drag and drop files onto a folder to move them.

The Move dialog. Select the destination folder (the filename does not change).
The Move dialog. Select the destination folder (the filename does not change).

When there’s a file with the same name (Important)

The behavior when a file with the same name exists in the destination or upload location varies by operation. This is a common source of confusion, so please check the diagram below.

Behavior when there's a file with the same name. The file is 'overwritten' only during upload.
Behavior when there’s a file with the same name. The file is ‘overwritten’ only during upload.
  • Upload: Overwrites a file with the same name without confirmation. For important files, please create a backup in section 5.5 first.
  • Move/Rename: If a file with the same name exists in the destination or target location, an ‘Already exists’ error occurs and the operation is not executed (the file is not overwritten). Delete the existing file first or change the name.
  • Copy: Automatically receives an alternative name such as ‘◯◯ copy’, and the existing file is not overwritten.
When deleting, a confirmation screen is displayed. However, deleted files cannot be recovered (there is no trash bin). If you accidentally delete a file, use the backup restore function in section 5.5. → 5.5
Delete confirmation screen. Once executed, it cannot be undone, so please carefully verify the target before proceeding.
Delete confirmation screen. Once executed, it cannot be undone, so please carefully verify the target before proceeding.

Bulk Operations

Use the checkboxes on the left side of each row to select multiple files or folders. When selected, the buttons in the top right change to Archive, Move, and Delete, allowing you to perform bulk operations.

With multiple selections checked, the top right shows bulk operations (Archive / Move / Delete).
With multiple selections checked, the top right shows bulk operations (Archive / Move / Delete).
Upload and download work on a per-file basis. For handling folders with deep hierarchies, like mods, use ‘Section 6: FTP Connection to Game Server’ for more efficiency. → 6

Schedule

The schedule feature allows you to set up recurring tasks, such as restarting the server every day at 4:00 AM.

Times shown in the game panel and the times used by the scheduler are both based on Japan Standard Time (JST). In July 2026 we standardized the platform clock to Japan time; servers created before then switch to Japan time display after their next restart.

Permission Group Management

This feature is useful if you want to manage your game server together with a friend. Enter the email address of the person you want to add, check the operations you want to allow, and click the “Invite” button. Our game panel will automatically send an invitation email.

Backup

You can create as many backup generations as your plan includes. Give the backup file a name and click the “Start Backup” button.

Before making changes to your game server, such as adding new MODs, it’s reassuring to create a backup of the current working state.

Automatically manage backup versions (Schedule)

If you want to create new backups while automatically deleting the oldest ones and keeping a fixed number, use automatic backups via the Schedule feature. Even if you reach the limit, automatic backups via schedule will automatically delete the oldest backup and create a new one (the latest version is always maintained within your plan’s backup range).

This automatic version rotation only works with scheduled automatic backups. If you manually create backups from the Backup screen’s ‘Create Backup’ button, you cannot create new ones if the limit is reached (in this case, manually delete unnecessary backups).

Setup Steps

'Create Schedule' screen. Set the name and execution timing (example: daily at 6 AM).
‘Create Schedule’ screen. Set the name and execution timing (example: daily at 6 AM).
  1. Open ‘Schedules’ from the left menu and click ‘Create Schedule’.
  2. Set the schedule name and execution timing (example: minute=Once / hour=Every Day at 6:00 AM for daily at 6 AM). If you want to specify a custom time, switch to ‘advanced’ and enter in cron format.
  3. After creation, open ‘Manage Schedules’ and click ‘New Task’.
  4. Select ‘Create Backup’ for the Action and save with ‘Create Task’ (if there are files to exclude, enter them in ‘Ignored Files’).
  5. At the specified time, backups are created automatically, and if the limit is reached, the oldest one is automatically replaced. If you want to check immediately, you can execute it on demand using ‘Run Now’ in the schedule details.
Select 'Create Backup' for the task's Action. The rotation behavior is also noted in the description field.
Select ‘Create Backup’ for the task’s Action. The rotation behavior is also noted in the description field.
Status at limit (example: 3 of 3). In this state, the manual 'Create Backup' button is not displayed.
Status at limit (example: 3 of 3). In this state, the manual ‘Create Backup’ button is not displayed.
After schedule execution. The oldest 'unlocked' backup is automatically deleted and a new backup is added (locked ones are protected and retained).
After schedule execution. The oldest ‘unlocked’ backup is automatically deleted and a new backup is added (locked ones are protected and retained).

Protect backups you want to keep (Lock)

To protect important backups, select ‘Lock’ from the ‘…’ menu in the list, and they will be excluded from automatic deletion (rotation) (a lock icon will appear to the left of the name). *Locked backups also consume one storage slot. Be careful not to lock everything, as it will prevent automatic version rotation.

Creating backups in quick succession may result in temporary creation restrictions for system protection. If you set the automatic schedule to extremely short intervals such as every few minutes, some executions may fail. We recommend running it once per day.

The number of backups you can save varies by your plan and game title, with higher plans allowing more. You can check the current limit from the Backup screen’s display ‘This server has X backups of which Y have been created.’ If you want to keep more versions, please consider upgrading to a higher plan.

Network

You can view the IP address and port number assigned to your game server. The port marked as “Primary” is the game port.

Startup

You can configure and view startup arguments (variables) when the server starts. Configuration details differ by game title.

Activity

You can view logs of various operations performed on your game server.

Settings

The Settings screen allows you to check SFTP connection information, server name, and debug information (node/server ID), and also reinstall your server.

Server Reinstallation (Reset)

The ‘Reinstall Server’ feature re-runs the installation script that was executed during the initial setup, returning your server to a near-initial state. When executed, the server will stop once, and some files may be deleted or modified during the process.

Reinstalling may result in loss of world or save data depending on the game. Before executing, be sure to create a backup (see 5.5) or download important files.

When to Use This

  • When you want to reset your server to a clean initial state and start over (reset).
  • When the server fails to start normally due to corrupted configuration files or similar issues, and you want to restore to the initial state and recover.
If you want to recover accidentally deleted save data, reinstalling cannot restore it. For that purpose, please use the backup ‘Restore’ function (you can only restore to the state at that time if a backup exists). → 5.5

Operation Steps

'Reinstall Server' in the lower right of the Settings screen. A notice about precautions before execution will be displayed.
‘Reinstall Server’ in the lower right of the Settings screen. A notice about precautions before execution will be displayed.
  1. Open ‘Settings’ from the left menu and scroll to ‘Reinstall Server’ in the lower right of the screen.
  2. Before executing, ensure you have backed up (see 5.5) or downloaded the necessary data.
  3. Click the ‘Reinstall Server’ button and a confirmation screen will appear. Confirm the content, and if there are no issues, click ‘Yes, Reinstall Server’.
  4. Reinstallation will begin. It will take some time to complete (you can check the progress on the Console screen). Once complete, start your server.
Confirmation screen. Confirm the content 'Are you sure you wish to continue?', and only click 'Yes, Reinstall Server' if you wish to proceed.
Confirmation screen. Confirm the content ‘Are you sure you wish to continue?’, and only click ‘Yes, Reinstall Server’ if you wish to proceed.
For troubleshooting and handling issues such as server startup failures or errors that cause it to stop, please also refer to the dedicated guide ‘Reinstallation Steps When Your Server Won’t Start’.
Reinstallation Procedure When the Server Fails to Start

FTP Connection to Game Server

FTP connection is convenient for uploading MOD files and other content to your game server. Communication uses the SFTP method, which is encrypted, so you can use it securely.

Download FTP Client

There are no specific restrictions on which FTP client software you use, but we recommend FileZilla.

Download FileZilla here →

After downloading, proceed with the installation.

Enter Connection Information

First, confirm the connection information in the “Settings” section of your game panel. Enter each item with reference to the image below.

  • Host name: Copy and paste from the game panel
  • Username: Copy and paste from the game panel
  • Password: The password you use to log in to the game panel

After entering all information, click “Quickconnect”.

FileZilla - Example of information entry in the Quickconnect bar
FileZilla / Quickconnect Bar
FileZilla - Screen display on successful connection
FileZilla / Successful Connection Display

Upload Files

Once connected successfully, you can upload folders with multiple levels directly to your game server.

If you have any questions, please feel free to submit a support ticket. Our Japanese technical support team will respond promptly.

Account Security (Password & Two-Factor Authentication)

Your game panel login information can be managed anytime from the ‘Account’ section in the left menu. Here we explain how to change your login password and set up two-factor authentication (2FA). To protect your important game server from unauthorized login, we strongly recommend enabling two-factor authentication.

Changing Your Login Password

Open ‘Account’ from the left menu and click ‘Update Password’ on the right side to make changes.

  1. Enter your current password in the ‘Current Password’ field.
  2. Enter your new password in the ‘New Password’ field (8 characters or more; we recommend using a unique password not used on other services).
  3. Re-enter the same password in the ‘Confirm New Password’ field and click ‘Update Password’.
The right side of the 'Account' screen. Change your password at the top and set up two-factor authentication at the bottom.
The right side of the ‘Account’ screen. Change your password at the top and set up two-factor authentication at the bottom.

Setting Up Two-Factor Authentication (2FA)

When you enable two-factor authentication, you’ll need a 6-digit code from an authenticator app in addition to your password at login. Even if your password is compromised, it prevents unauthorized access.

What you’ll need in advance: An authenticator app on your smartphone (Google Authenticator, Microsoft Authenticator, Authy, etc.).

  1. In the ‘Two-Factor Authentication’ section on the ‘Account’ screen, click ‘Enable’.
  2. Scan the QR code displayed with your authenticator app (if you cannot scan the QR code, manually enter the character string key shown below).
  3. Enter the 6-digit code displayed in your authenticator app and your account password, then click ‘Enable’.
  4. After enabling, the recovery codes (emergency codes) that appear must be stored in a safe place. Use these codes to log in if you lose your smartphone or change devices.
The 'Enable Two-Step Verification' screen. Scan the QR code with your authenticator app, then enable by entering the 6-digit code and password (the key in the image is a sample).
The ‘Enable Two-Step Verification’ screen. Scan the QR code with your authenticator app, then enable by entering the 6-digit code and password (the key in the image is a sample).
If you deleted your authenticator app, changed your smartphone, or otherwise cannot access the 6-digit code, you can log in using the recovery code saved when you enabled 2FA. If you’ve also lost the recovery code and cannot log in, please contact support.
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